To be widely recognized by our Customers and Peers as the Premier Independent Insurance Agency in the Greater Triad Community
Our Mission - Roadmap to Success
- Provide Exemplary Customer Service
- Protect The Assets Of Our Customers By Selling Coverage and Ideas.....Not Price
- Partner Closely With Strong and Viable Insurance Carriers
- Provide an Environment For Our Employees That Allows Them To Develop Their Professional Careers and That Rewards Hard Work
- Provide a Growing Return for High Point Bank and a Strong, Reliable Stream of Non-Interest Income
- Honesty - We operate with a firm adherence to the hightest ethical standards of honor and integrity. We believe the Golden Rule and strive to treat others as we wish to be treated.
- The Customer - We believe the best way to attract and retain customers is to show them they are important to us. We want to be viewed by our customers as a trusted advisor.
- Service - We strive to provide exemplary customer service to our customers...every time!
- Continuing Education - We strive to continually increase our knowledge of the insurance industry and our professional development in order to best serve our customers and to help each associate grow and prosper.
- Stewardship - Through deligent expense management and attention to the sales process, we strive to provide a growing and consistant return on investment with our parent company, High Point Bank.
Our Culture - The Things That Define Us
- When presented with a problem, we own it until it is resolved
- We embrace change and strive to continually improve
- We tell our customers at every opportunity how much we appreciate their business
- We are advocates for our customers and our carrier partners. Without strong relationships with each party, we cannot exist
- Our associates operate in the best interest of our customers, carriers and fellow associates
- We value hard work and enjoy our time together
- We are respectful to our customers and fellow associates at all times