Agency Principles

To be widely recognized by our Customers and Peers as the Premier Independent Insurance Agency in the Greater Triad Community

Provide Exemplary Customer Service
Protect The Assets Of Our Customers By Selling Coverage and Ideas.....Not Price
Partner Closely With Strong and Viable Insurance Carriers
Provide an Environment For Our Employees That Allows Them To Develop Their Professional Careers and That Rewards Hard Work
Provide a Growing Return for High Point Bank and a Strong, Reliable Stream of Non-Interest Income

Honesty - We operate with a firm adherence to the hightest ethical standards of honor and integrity. We believe the Golden Rule and strive to treat others as we wish to be treated.
The Customer - We believe the best way to attract and retain customers is to show them they are important to us. We want to be viewed by our customers as a trusted advisor.
Service - We strive to provide exemplary customer service to our customers...every time!
Continuing Education - We strive to continually increase our knowledge of the insurance industry and our professional development in order to best serve our customers and to help each associate grow and prosper.
Stewardship - Through deligent expense management and attention to the sales process, we strive to provide a growing and consistant return on investment with our parent company, High Point Bank.

When presented with a problem, we own it until it is resolved
We embrace change and strive to continually improve
We tell our customers at every opportunity how much we appreciate their business
We are advocates for our customers and our carrier partners. Without strong relationships with each party, we cannot exist
Our associates operate in the best interest of our customers, carriers and fellow associates
We value hard work and enjoy our time together
We are respectful to our customers and fellow associates at all times