Preheader

 

Home Page File a Claim Get A Quick Quote Learn About Us
 
Automobile
Insurance
Homeowner's
Insurance
Life & Health
Insurance
Commercial
Insurance
Getting insurance for your car should be simple. Our experienced agents can help you choose the right plan. The home insurance market can be challenging. Let us help you navigate the process whether you’re moving into a new home or changing a current policy. Nothing in life is certain except for the importance of your family’s health and wellbeing. Our experts will make sure you have just the coverage you need. Owning a business is a huge job. Let our experts in property and liability insurance and employee benefits help lighten the load.
Learn More | Get a Quote Learn More | Get a Quote Life | Health Learn More | Get a Quote

All About Claims

HPB Insurance Group agents are available to you at 336.881.3500 during business hours to help you report a claim. But it may be more convenient for you to contact your carrier directly, especially since they generally have staff available by phone 24/7.

Here are some additional tips to remember in the event of a claim:

Property Claims
When there is an incident involving your property, please:

  • Protect your property from further damage
  • Make temporary repairs
  • Document by taking pictures, notes and inventory
  • Contact HPB Insurance or your Insurance Carrier immediately

Auto
In the event of an accident, it’s in your best interest to:

  • Notify the authorities
  • Contact HPB Insurance or your insurance carrier immediately
  • Take notes and write down names and contact information of witnesses
  • Don't move the vehicles from the scene until authorities arrive; if you have to move, and you have a camera or phone, take pictures of the placement of the vehicles before they are moved from the scene. This can protect you if fault is questionable

Workers Compensation
When an employee is injured, please do the following:

  • Contact EMS if needed
  • Take notes of what happened
  • Prepare a North Carolina Form 19 Notice of Claim
  • Direct employee to your designated treatment facility
  • Contact HPB Insurance or your Insurance Carrier immediately

Liability
When you have a liability claim at your home or business, please:

  • Contact EMS if needed
  • Take notes of what happened.
  • Get witness names and contacts
  • Contact HPB Insurance or your insurance carrier immediately
Facebook Newsletters LinkedIn