Our Mission—Roadmap to Success
- Provide exemplary customer service as a trusted advisor to our clients
- Protect the assets of our customers through a personal, consultative approach to insurance
- Partner closely with strong and viable insurance carriers
- Provide an environment for our employees that allows them to develop their professional careers and that rewards hard work
Honesty - We operate with a firm adherence to the highest ethical standards of honor and integrity. We believe the Golden Rule and strive to treat others as we wish to be treated.
The Customer - We believe the best way to attract and retain customers is to show them they are important to us. We want to be viewed by our customers as a trusted advisor.
Service - We strive to provide exemplary customer service to our customers...every time!
Continuing Education - We strive to continually increase our knowledge of the insurance industry and our professional development in order to best serve our customers and to help each associate grow and prosper.
Stewardship - Through diligent expense management and attention to the sales process, we strive to provide a growing and consistent return on investment with our parent company.
—The Things That Define Us
- When presented with a problem, we own it until it is resolved
- We embrace change and strive to continually improve
- We tell our customers at every opportunity how much we appreciate their business
- We are advocates for our customers and our carrier partners—without strong relationships with each party, we cannot exist
- Our associates operate in the best interest of our customers, carriers and fellow associates
- We value hard work and enjoy our time together
- We are respectful to our customers and fellow associates at all times